TRANSFORM YOUR MOBILE AND OFFICE-BASED COMMUNICATIONS WITH A FEATURE-RICH PHONE SYSTEM PROVIDING MARKET-LEADING CONTROLS, INSIGHTS AND ANALYTICS.

We turn the ISDN switch off from a problem to a solution with bespoke replacement options for your business.

THE BENEFITS
ADVANCED CALL ANALYSIS AND INSIGHTS

From listening in on calls to full sentiment analysis and transcription, the tools, and solutions we can provide enable you to evolve your business telephony to new levels and streamline your existing working practices.

INSIGHT BASED TOOLS AND CONTROLS

From advanced call routing and extension management to individual device and spend controls you now have the controls needed to minimise the risk of overspend or downtime by responding to developments in real-time.

TROUBLESHOOTING AND DIAGNOSTICS

We provide you with the tools you need to instantly troubleshoot any potential issues with deep-dive diagnostics that provide immediate insight into system performance.

NEXT-LEVEL CALL RECORDING

Compliant with all UK regulations and legislations – secure encrypted hosted call recording and retention. Now available with automatic transcribe as well as sentiment analysis.

CALL FLOW

Get complete control over your call flow with bespoke options and possibilities all controlled through an insightful visual control interface. From time-of-day routing to interactive voice response mapping out your customers call journey has never been easier.

PORTING EXISTING NUMBERS

We ensure a seamless transition of existing phone numbers through porting which is controlled by a national porting authority. To find out more about what’s involved just speak to one of the hosted team. We are here to help!

WORKING FROM HOME SHOULDN’T BE REMOTE!

With 2020 being the year that working from home became the new norm, hybrid home and office working has added a new communications dimension to contend with.

With the emergence of new innovative cloud-based communications systems, we give businesses the platform they need to empower themselves and their people, removing boundaries both new and old.

GETTING FLEXIBLE

From luxury to a necessity, the ability to work from anywhere doesn’t have to limit your business and people.

Not sure how our solutions will work with your business, get in touch with one of our experts today to find out how the team at Black Sheep Utilities can help.

SEEING IS BELIEVING

OUR
TELEPHONY
FEATURES

CALL
CONTROLS

CALL
ROUTING

NEXT-LEVEL
CALL RECORDING

SPEND
CONTROLS

EXTENSION
MANAGEMENT

CALL
FORWARDING

DEVICE
CONTROLS

CONFERENCE
CALLS

HARDWARE
DETAILS

INTERNATIONAL
CALLS

CALLER
ID

WE PROMISE TO
  • Provide you with 100% unbiased advice, which will ensure your business receives clear and transparent prices.
  • Help you keep your costs down. We’ll audit your utilities to ensure you receive the correct advice in order to make future savings.
  • Provide you with advice and solutions that both meet and exceed your business requirements.
Outstanding in our field so get in touch with us today to see just what we can do for you
For more information

Call us on

01273 914000

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