Suspicious Water or Energy bill? We’ve recently been made aware that some businesses have received suspicious water bill emails claiming to be from water suppliers like Everflow and Business Stream. These messages falsely state that money is owed — often mentioning “catch-up” bills or billing errors — and appear to be part of a wider scam targeting UK organisations.
At Black Sheep Utilities, we don’t just help you secure great water and energy contracts — we’re also here to help you stay protected from tactics like these. Whether you’re a customer or not, if you’ve received something suspicious, book an appointment and we’ll take a look.
What does a suspicious water or energy bill look like?
These emails typically claim your water usage has been underestimated, and that you now owe a balance. Some may even threaten disconnection or urge you to pay immediately via a link or bank transfer.
Common signs of a scam include:
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Phrases like “catch-up bill” or “billing adjustment”
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Unfamiliar sender addresses or slightly misspelled supplier names
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Pressure to act quickly — often within 24–48 hours
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Links to fake payment pages
If an email doesn’t feel right, it’s worth getting in contact with us.
Not sure if a suspicious water or energy bill is real? Get in Touch
If you’ve received a water bill email that seems unusual or unexpected:
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Don’t click on anything
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Don’t make any payments
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Book an appointment with our team
It doesn’t matter if you’re not already working with us — we’re happy to help either way. A quick review could save your business from being caught out by a scam.
Why Businesses Turn to Black Sheep Utilities
We actively monitor for scams and misleading activity in the utilities industry, and we keep our finger on the pulse so you don’t have to. Businesses trust us not just to save them money, but to help them stay informed and protected.
In Partnership with Black Sheep Support
We also work closely with our sister company, Black Sheep Support, who specialise in IT and cybersecurity. From staff training to secure email platforms, they help businesses across the UK defend themselves against phishing attacks and online threats.
Together, we’re here to support you — whether it’s with your utilities, your inbox, or both.
Book an Appointment – We’ll Help You Make Sense of It
You don’t need to be a Black Sheep Utilities customer to ask for help. If something looks off in your energy or water bill or email — or if you just want a second opinion — book an appointment with our team. No pressure, just straightforward advice from people who know what to look for.
Stay safe. Stay informed. We’re here when you need us.
To read more about the current risks businesses are facing with utilities fraud check out our recent – Preventing Utilities Fraud blog post.
GET IN CONTACT WITH US
How can I tell if a water bill email is a scam?
Scam emails often include urgent language (like “pay within 24 hours”), unfamiliar or misspelled sender names, and unexpected charges such as “catch-up bills” or “billing adjustments.” They may also contain suspicious links or payment requests. If anything feels off, get in contact with us so we can look into it for you.
What should I do if I receive a suspicious water bill email?
Do not click on any links or provide payment details. Instead, book a callback with us so we can help you verify whether it’s legitimate.
Are Everflow and Business Stream actually sending these emails?
While scammers often pose as legitimate suppliers like Everflow or Business Stream, these companies are not behind the fraudulent emails. Scammers use lookalike addresses and logos to appear authentic. Always double-check the sender and contact us if you’re unsure.
Can Black Sheep Utilities really help with email scams?
Yes. As part of our customer support, we review suspicious utility emails and advise on next steps. We also work with our sister company, Black Sheep Support, to help businesses improve cybersecurity and stay safe from phishing threats.
I’m not a Black Sheep Utilities customer — can I still ask for help?
Absolutely. Whilst we prioritise support for our existing customers, we’re always happy to see what we can do. If you’ve received a suspicious email, feel free to get in touch — we’ll do our best to help.
