JOB SPECIFICATION

CLIENT ACQUISITION EXECUTIVE

Location 1: Crown house, 21 upper North Street, Brighton, BN1 3FG
Location 2: Raven House, 29 Linkfield Lane, Redhill, Surrey, RH1 1SS
Reports to: Sales Manager
Responsible for: None
Starting Salary: Negotiable
Working Hours: Mon – Thurs 8.45am to 5pm, Fri 8.45am – 4pm
OTE (year 1) £30,000
OTE (year 2) £50,000

 

Why work for Black Sheep Utilities?

Black Sheep Utilities are one of the UK’s largest independent Business Utilities Consultancy. We partner directly with over 30 major suppliers to bring a competitive offering to our customers, ensuring they benefit from the best deals that the market has to offer. We are a privately owned, limited Company, with an energetic and fresh approach to business.

About the Role

The Client Acquisition Team ‘CAT’ is the engine behind our business, generating sound business leads for our sales team of professional energy consultants. They are often the first point of interaction for our potential new customers and an excellent proving ground for sales to flourish.

Main Duties and Responsibilities
  • Successfully manage your sales pipeline within our in-house CRM database, working to strict KPI and booking targets.
  • Engage with businesses via telephone using the provided script to generate opportunities for our sales team of professional energy consultants.
  • Entering and updating lead contact information into the database.
  • Building rapport with the customer whilst competently handling objection to secure appointments.
  • Email appointment details to the contact.
  • Obtaining existing contract and other relevant information from the customer and entering into the database prior to scheduled appointments, guiding the contact through this if necessary.
  • Championing Black Sheep Utilities at all times whilst interacting with the contact, ensuring professional standards are upheld.
  • Continue your professional development and attend training when required to maintain standards.
Key Skills and Attributes
  • Initiative to manage and prioritise own workload to meet strict targets.
  • Excellent interpersonal skills, ability to build rapport and engage contact through conversation.
  • Outstanding telephone presence and professional manner
  • Proficiency with the Microsoft 365 suite and the ability to touch type at a good rate.
  • High level of attention to detail
  • Motivated, resilient, intelligent and driven. Enjoys healthy competition!
  • Outgoing, social and confident personality
  • Passionate about continuing personal and professional development
  • Ambition and commission driven with an innate hunger for success.
Necessary Experience and Qualifications
  • Must have completed grades C or above at GCSE for Maths and English (or equivalent).
  • B2B telesales experience is highly desirable but not essential for candidates who demonstrate the right qualities or potential.
What we’ll provide you with

Successful candidates will benefit from an intensive and comprehensive training conducted within our own academy at the Black Sheep Utilities offices in central Brighton. We have significantly invested in training to ensure we are providing our employees with the best possible start and the tools they require for success. Training begins in the classroom at the Brighton Head Office and continues with individual feedback on live customer calls. In return, we expect the highest standard from our employees ensuring we remain ‘outstanding in our field’. As such, successful candidates must be able to attend the training in its entirety; training is incredibly important and as such there is a zero-tolerance policy on non-attendance.

About Black Sheep
WE ARE OUTSTANDING IN OUR FIELD SO THAT OUR CUSTOMERS CAN BE OUTSTANDING IN THEIRS!

Black Sheep Utilities provides a client focused market comparison service for businesses throughout the UK. Trusted by business large and small to deliver tailored utility packages year after year.

How do we help our customers?
In an industry with complex tariffs and a plethora of suppliers, choosing the best available contracts can be a time-consuming project. All too often businesses end up auto-renewing or going onto uncompetitive variable rates.

We stop that happening by offering a hassle-free independent consultancy service with truly superior value and after sales care. Outstanding!

Benefits Package
  • Auto Enrolment pension scheme
  • Annual leave of 20 days per annum, increasing with length of service up to 25 days per annum
  • Various social events throughout the year
  • Fruit and hot and cold drinks provided free of charge
  • Regular incentives and Prizes
  • Working hours are 08:45 to 17:00 Monday to Thursday and 08:45 to 16:00 of Fridays

If you’ve got what it takes don’t hang around, join the Flock today!

If you’re interested in this position please send your details and an up to date copy of your CV to recruitment@blacksheeputilities.co.uk .
Alternatively you can apply directly through one of the the buttons below and we’ll make sure that we get back to you as soon as we can!

If you have little or no experience in this type of role and would need to come in at entry level,  please apply through the button below.

If you have experience in this type of role please apply through the button below.